Privacy Policy
Your privacy matters to us. Here's how we collect, use, and protect your personal information when you use mevelaqosintho's budget analysis platform.
Effective Date: January 15, 2025
Information We Collect
Personal Information You Provide
When you create an account with mevelaqosintho or use our budget analysis services, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and financial information necessary for budget analysis. We also collect any information you provide when contacting our support team or participating in surveys and feedback sessions.
Financial Data We Process
- Bank account information and transaction history
- Credit card statements and spending patterns
- Income sources and employment information
- Investment accounts and portfolio data
- Loan information and debt obligations
Information We Collect Automatically
Our platform automatically collects certain information about your device and usage patterns. This includes your IP address, browser type, operating system, pages visited, time spent on our platform, and click patterns. We use cookies and similar technologies to enhance your experience and provide personalized budget recommendations.
Technical Information
Device identifiers, browser settings, screen resolution, and connection information help us optimize our platform's performance across different devices and networks.
Usage Analytics
We track how you interact with our budget analysis tools to improve functionality and identify areas where users need additional support or features.
How We Use Your Information
mevelaqosintho uses your personal and financial information to provide comprehensive budget analysis services and improve your financial wellness. Our primary purpose is helping you understand your spending patterns, identify savings opportunities, and achieve your financial goals through data-driven insights.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Budget Analysis & Reporting | Financial transactions, income data, spending categories | Contract performance |
| Personalized Recommendations | Spending patterns, financial goals, usage behavior | Legitimate interest |
| Account Security | Login information, device data, IP addresses | Contract performance & legal compliance |
| Customer Support | Contact information, account details, support history | Contract performance |
| Platform Improvement | Usage analytics, feedback, performance data | Legitimate interest |
Information Sharing and Disclosure
mevelaqosintho follows strict guidelines when it comes to sharing your personal information. We understand the sensitive nature of financial data and maintain rigorous standards to protect your privacy while ensuring we can provide you with the best possible service.
Service Providers and Partners
We work with trusted third-party service providers who help us deliver our budget analysis platform. These include cloud hosting providers, data analytics companies, and customer support platforms. All service providers are contractually required to maintain the same privacy standards we uphold and can only use your information for specified purposes.
- Bank and financial institution APIs for secure transaction importing
- Cloud storage providers for secure data hosting (AWS, Microsoft Azure)
- Analytics platforms for usage insights and platform optimization
- Customer support tools for efficient help desk services
- Payment processors for subscription and billing management
Legal Requirements and Protection
We may disclose your information when required by Australian law or to protect the rights, property, or safety of mevelaqosintho, our users, or the public. This includes responding to valid legal requests from law enforcement agencies, complying with court orders, and preventing fraud or other illegal activities.
What We Never Share
We never sell your personal information to data brokers, marketing companies, or other third parties. Your individual budget analysis results, spending categories, and financial goals remain completely private and are never shared in identifiable form with anyone outside mevelaqosintho.
Data Security and Protection
Protecting your financial information is our top priority. mevelaqosintho employs bank-level security measures and follows industry best practices to safeguard your data against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
All data transmission between your device and our servers uses TLS 1.3 encryption. Your financial information is encrypted both in transit and at rest using AES-256 encryption standards. We maintain multiple layers of security including firewalls, intrusion detection systems, and regular security audits by independent third parties.
Data Encryption
End-to-end encryption ensures your financial data remains protected throughout every step of processing and storage.
Access Controls
Strict employee access controls ensure only authorized personnel can access your information, and only when necessary for service delivery.
Organizational Security
Our team receives regular security training and follows strict protocols for handling personal information. We conduct background checks on employees with access to sensitive data and maintain detailed audit logs of all data access activities. Our security policies are reviewed and updated regularly to address emerging threats and maintain compliance with Australian privacy laws.
Your Rights and Choices
Under Australian privacy law, you have several important rights regarding your personal information. mevelaqosintho is committed to helping you exercise these rights and maintaining transparency about how your data is processed.
Access and Correction Rights
You can request access to all personal information we hold about you at any time. If you believe any information is inaccurate or incomplete, you have the right to request corrections. We'll respond to access requests within 30 days and provide information in a clear, understandable format. Most information is directly accessible through your mevelaqosintho account dashboard.
Data Portability and Deletion
You can request a copy of your data in a structured, machine-readable format that allows you to transfer it to other services. You also have the right to request deletion of your personal information, though we may need to retain certain records to comply with legal obligations or resolve disputes. Account deletion requests are processed within 30 days.
Data Retention and International Transfers
How Long We Keep Your Information
mevelaqosintho retains your personal information only as long as necessary to provide our services and comply with legal requirements. Active account information is retained while your account remains open plus seven years after closure to meet Australian financial record-keeping requirements. Usage analytics and system logs are typically retained for two years for security and platform improvement purposes.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Financial transaction data | 7 years after account closure | Legal compliance, tax records |
| Account and profile information | Duration of account plus 3 years | Service provision, support |
| Usage logs and analytics | 2 years from collection | Security, platform improvement |
| Support communications | 5 years from last contact | Customer service, dispute resolution |
International Data Transfers
Your information is primarily stored and processed in Australia. However, some of our service providers operate internationally, which may involve transferring your data outside Australia. We ensure all international transfers comply with Australian Privacy Principles and use appropriate safeguards such as standard contractual clauses and adequacy decisions to protect your information.
Cookies and Tracking Technologies
mevelaqosintho uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though disabling certain cookies may limit some functionality of our budget analysis tools.
Types of Cookies We Use
- Essential Cookies: Required for basic platform functionality, security, and account access
- Performance Cookies: Help us understand how users interact with our budget analysis features
- Functional Cookies: Remember your preferences and personalize your experience
- Analytics Cookies: Provide insights into usage patterns to help us improve our services
Managing Cookie Preferences
You can adjust cookie settings through your browser or use our cookie preference center. We respect your choices while ensuring essential functions remain available for your budget analysis activities.
Updates to This Privacy Policy
mevelaqosintho may update this privacy policy from time to time to reflect changes in our practices, services, or applicable laws. We'll notify you of material changes through your registered email address or by posting a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.
When we make significant changes that affect how we collect, use, or share your information, we'll provide at least 30 days' notice before the changes take effect. You'll have the opportunity to review the updated policy and make informed decisions about continuing to use our services.
Contact Our Privacy Team
If you have questions about this privacy policy or how we handle your personal information, our privacy team is here to help.
Email: privacy@mevelaqosintho.com
Phone: +61 730 464 913
Mail: Privacy Officer, mevelaqosintho
576-578 St Kilda Rd
Melbourne VIC 3004
Australia
Response Time: We aim to respond to all privacy inquiries within 5 business days.